Support

Get help with Sync Bar

We're here to help you get the most out of Sync Bar. If you have questions, hit a snag, or need a hand, please reach out.

Contact support

When submitting a support request, please include:

Your macOS version
Sync Bar version (found in Settings, under Updates)
Which destinations you're using (Notion, Linear, Google Docs, Apple Notes, or Markdown)
A description of the issue or question
Steps to reproduce the problem (if applicable)
Any error messages you've seen

For all support inquiries, fill out this form:

Common questions

How do I connect my reMarkable?

Sign in at my.remarkable.com, open the Connect section, and generate an eight-character one-time code. In Sync Bar, click the reMarkable row in the sidebar, paste the code, and pair. Codes are lowercase and expire after a few minutes, so use a fresh one.

Why don't my notebooks show up?

Notebooks only appear once they have synced from a reMarkable device to your reMarkable cloud library. A brand-new account with nothing synced will show an empty list, which is expected.

How do I connect Notion, Linear, or Google?

Open Add destination, pick the provider, and click Connect. Sync Bar opens the provider in your browser for OAuth. Notion and Google return you through a local page that you can close; Linear returns you straight to the app.

Do my notes go to a Strategic Nerds server?

No. Pages move directly from your reMarkable account to the destinations you choose. Your account tokens stay in your Mac's Keychain.

Which transcription engine does Sync Bar use?

By default it uses Apple Vision, which runs on your Mac with no key and no images leaving your computer. You can switch to OpenAI or Anthropic with your own API key in Settings.

How often does Sync Bar check for new pages?

You choose the interval in Settings, or you can sync any rule on demand. Sync Bar skips pages that haven't changed since the last run.

Feature requests

Have an idea for improving Sync Bar? We'd love to hear it. Use the support form above and describe what you have in mind.