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Developer relations and DX

Developer champion program

deh-VEL-uh-per CHAM-pee-un PROH-gram

A formal program that recognizes and empowers the most active and influential developers in a product's community.

A developer champion program (also called ambassador program or MVP program) formally recognizes the most active community members and gives them resources to do more. Champions get early access to features, direct lines to the product team, speaking opportunities, and recognition.

The program creates a virtuous cycle. Champions create content, answer community questions, speak at events, and provide product feedback. In return, they get influence, visibility, and access. The company gets a distributed advocacy network that is more credible than anything the marketing team could create.

Microsoft MVPs, AWS Heroes, and Google Developer Experts are well-known champion programs. Each has hundreds to thousands of members who collectively produce more content and community support than the companies' own teams could.

Examples

A company launches a champion program.

They select 20 active community members based on content creation, community contributions, and product expertise. Champions get: early feature access, a private Slack channel with the product team, speaking opportunities at the company's events, and a profile on the company's website.

Champions create more content than the DevRel team.

The 20 champions collectively produce 50 blog posts, 30 YouTube videos, and 200 community answers per quarter. The DevRel team of 3 produces 12 blog posts and 100 community answers. The champions are a 4x force multiplier.

A champion influences a major product decision.

A champion with deep expertise in the product's authentication system identifies a security concern. They write a detailed analysis and share it with the product team through the champion Slack channel. The team fixes the issue before it affects any customer.

In practice

Frequently asked questions

How do you select developer champions?

Look for developers who are already active: creating content, answering questions, and providing feedback. They should have genuine expertise with your product and credibility in the community. Quality over quantity. 20 engaged champions are better than 200 inactive ones.

What do you give developer champions?

Early feature access, a direct channel to the product team, speaking opportunities, recognition (profile page, badge, title), product credits or free plans, and swag. The most valued perk is usually access and influence, not material rewards.

Related terms

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