Support
Vinho
Get help with Vinho
We're here to help you get the most out of Vinho. If you have questions, encounter issues, or need assistance, please reach out.
Contact support
When submitting a support request, please include:
- The platform you're using (iOS or Web)
- Your device and OS version (for iOS)
- A description of the issue or question
- Steps to reproduce the problem (if applicable)
- Any error messages you've encountered
For all support inquiries, fill out this form:
Common questions
How do I add a wine to my collection?
Tap "Add Wine" and enter the wine details including name, producer, vintage, region, and your tasting notes.
Can I take photos of wine labels?
Yes, you can add photos to any wine entry. The photo helps you remember wines and can be useful for future purchases.
How do I rate a wine?
When viewing or adding a wine, use the rating slider to give your personal rating. You can also add detailed tasting notes.
Is my data synced across devices?
Yes, when you sign in with the same account, your wine collection syncs automatically between iOS and web.
Can I organize wines by cellar location?
Cellar organization features are coming soon. For now, you can use the notes field to track storage locations.
How do I search my collection?
Use the search bar to find wines by name, producer, region, vintage, or any other detail you've recorded.
Can I export my wine collection?
Yes, go to Settings > Export Data to download your wine collection.
How do I delete my account?
Go to Settings > Account > Delete Account. This will permanently remove all your data.
Feature requests
Have an idea for improving Vinho? We'd love to hear from you. Use the support form above and describe your feature idea.
Bug reports
Found a bug? Please report it using the support form above with:
- A detailed description of the bug
- Steps to reproduce it
- Expected vs actual behavior
- Screenshots if helpful
Response time
We aim to respond to all support inquiries within 1-2 business days.