Support

Get help with Menu Bar for Linear

We're here to help you get the most out of Menu Bar for Linear. If you have questions, encounter issues, or need assistance, please reach out.

Contact support

When submitting a support request, please include:

Your macOS version
Menu Bar for Linear version (Settings → Updates → Current version)
A description of the issue or question
Steps to reproduce the problem (if applicable)
Any error messages you've encountered

For all support inquiries, fill out this form:

Common questions

How do I connect to Linear?

Click the menu bar icon and select "Connect Linear workspace." You'll be taken to Linear's OAuth flow to authorize read-only access for Menu Bar for Linear. Tokens are stored in your Mac's Keychain.

Why aren't my issues updating?

Menu Bar for Linear refreshes on a schedule set in Settings (default: every 15 minutes). You can also manually refresh by clicking the circular arrow button at the bottom of the popover, or press the keyboard shortcut configured in Settings.

How do I switch workspaces?

If you have more than one workspace connected, the header of the popover shows a dropdown with the active workspace logo and name. Click it to switch. Single-workspace users see a read-only pill.

Where are my tokens stored?

OAuth tokens live in your Mac's Keychain. They are never transmitted to Strategic Nerds or any other third party. When iCloud sync is enabled, the list of connected workspaces is synced across your devices, but tokens themselves always stay on the device that created them.

Can I filter out completed or canceled issues?

Yes. Account view → Notifications card has toggles for "Show completed items" and "Show canceled items." The Mine, Recent, Pulse, and Search tabs honor these toggles consistently.

How do updates work?

Menu Bar for Linear uses Sparkle to check for updates. By default it checks once a day and prompts you before installing. You can trigger a manual check in Settings → Updates → Check now.

Feature requests

Have an idea for improving Menu Bar for Linear? Use the support form above and describe the feature.