Support
Infinite Backlog
Getting help
Use the form below, or write to help@strategicnerds.com. Say what you were doing and what happened, and which device you were on.
For all support inquiries, fill out this form:
Signing in
You only need an account for online play, leaderboards, and the Daily Sprint. Endless, Four-day week, and matches against an AI Agent work without one.
To sign in, enter your email address in the app. We send you a six-digit code. Type the code into the app and you're in. There is no password.
If the code doesn't arrive, check your spam folder, then ask for a new code.
Deleting your account
In the app, go to Settings, then Delete my account.
That removes your account, runs, leaderboard places, and ratings. In match history, your seat shows as "Former Employee". Your offline progress stays on your iPhone.
AI Agent opponents
Bots are always labeled "AI Agent" with their level: Intern, Senior, or Principal. Ranked matches never use bots.
What the app sends
Your email address is used only for sign-in codes. The app also sends anonymous gameplay events, which you can turn off in Settings. The privacy policy has the details.