Support
TripMaster
Get help with TripMaster
We're here to help you get the most out of TripMaster. If you have questions, encounter issues, or need assistance, please reach out.
Contact support
When submitting a support request, please include:
- The platform you're using (iOS or Web)
- Your device and OS version (for iOS)
- A description of the issue or question
- Steps to reproduce the problem (if applicable)
- Any error messages you've encountered
For all support inquiries, fill out this form:
Common questions
How do I create a new trip?
On the home screen, tap "New Trip" and enter your trip details including destination, dates, and any initial activities.
Can I share trips with others?
Trip sharing features are coming soon. For now, you can export your itinerary and share it manually.
How do I add activities to my itinerary?
Within a trip, tap "Add Activity" and enter the details. You can organize activities by day and time.
Is my data synced across devices?
Yes, when you sign in with the same account, your trips sync automatically between iOS and web.
Can I use TripMaster offline?
Yes, on iOS your trips are cached locally. Changes made offline will sync when you reconnect to the internet.
How do I export my itinerary?
From within a trip, tap the share icon and choose your preferred export format.
How do I delete my account?
Go to Settings > Account > Delete Account. This will permanently remove all your data.
Feature requests
Have an idea for improving TripMaster? We'd love to hear from you. Use the support form above and describe your feature idea.
Bug reports
Found a bug? Please report it using the support form above with:
- A detailed description of the bug
- Steps to reproduce it
- Expected vs actual behavior
- Screenshots if helpful
Response time
We aim to respond to all support inquiries within 1-2 business days.